Here's a privacy policy for Wise Mamas Fitness:
Privacy Policy - Wise Mamas Fitness
Last Updated: 06/01/2026
At Wise Mamas Fitness, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Who We Are
Wise Mamas Fitness is a women's wellness studio located at 12-14 Maunsell Road, St Leonards on Sea, TN38 9NN. We can be contacted at hello@wisemamas.co.uk
Information We Collect
When you book classes or services with us, we collect:
• Personal details: Name, email address, phone number, date of birth • Health information: Pregnancy status, postnatal stage, medical conditions relevant to safe exercise, injuries or physical limitations • Emergency contact: Name and phone number of emergency contact • Payment information: Processed securely through our payment provider (we don't store full card details) • Booking history: Classes attended, membership details
How We Use Your Information
We use your information to:
• Manage your bookings and membership • Contact you about your classes and appointments • Ensure we can provide safe, appropriate exercise guidance • Contact your emergency contact if needed • Send you important updates about our services • Process payments • Comply with legal requirements
Marketing Communications
With your consent, we may send you:
• Updates about new classes and services • Special offers and events
You can opt out at any time by clicking "unsubscribe" in any email or contacting us directly.
How We Protect Your Information
• All data is stored securely using industry-standard encryption • Access is limited to authorised staff only • Payment details are processed through secure, PCI-compliant payment providers • We never sell your personal information to third parties
Sharing Your Information
We only share your information when:
• Required by law (e.g., safeguarding concerns, legal obligations) • With your consent (e.g., referral to a physiotherapist or specialist) • With service providers who help us run our business (e.g., booking system, payment processor) - they can only use your data as instructed by us
Your Rights
Under UK GDPR, you have the right to:
• Access your personal data - request a copy of what we hold • Correction - ask us to correct inaccurate information • Deletion - request we delete your data (subject to legal requirements) • Restriction - ask us to limit how we use your data • Objection - object to certain uses of your data • Data portability - receive your data in a portable format
To exercise any of these rights, contact us at hello@wisemamas.co.uk.
How Long We Keep Your Information
• Active members: Data retained while you're a member and for 6 months after your last booking • Inactive members: Data deleted after 3 years of inactivity unless required for legal/financial records • Financial records: Kept for 7 years as required by law • Health information: Kept for 7 years in line with healthcare record-keeping requirements
Children's Information
We don't collect personal information about children.
Cookies
Our website uses cookies to help us improve it and your experience. No personal information is collected through cookies, only analytics on how the site is being used. You can control cookie settings in your browser.
Changes to This Policy
We may update this policy occasionally. We'll notify you of significant changes via email
Questions or Concerns
If you have questions about how we handle your data or wish to make a complaint, contact us:
Email: hello@wisemamas.co.uk Address: 12-14 Maunsell Road, St Leonards on Sea, TN38 9NN
You also have the right to complain to the Information Commissioner's Office (ICO): Website: ico.org.uk Phone: 0303 123 1113